Frequently Asked Questions
We accept returns or exchanges within 3 days of delivery in cases of damage, leakage, or incorrect items. Products must be unused and in their original packaging. For full details, please check our Return & Exchange Policy.
Currently, Navool is an online-exclusive fragrance house, allowing us to deliver luxury scents directly to your doorstep. Stay tuned we’re growing fast!
Yes, we offer Cash on Delivery (COD) across Pakistan for your convenience.
Yes, your namaz will be valid. In Islamic rulings, alcohol used in perfumes is not the same as intoxicating liquor (khamr), which is prohibited for consumption. The alcohol found in fragrances is typically synthetic or derived for cosmetic purposes and does not undergo fermentation like consumable alcohol.Therefore, using perfumes that contain such alcohol for external use is permissible, and it does not affect the acceptance of your prayers. At Navool, we value your trust and ensure that our products are crafted with both quality and consideration in mind.
We’re just as excited for you to experience Navool as you are to receive it!Here’s when you can expect your order to arrive:2–3 business days within Lahore3–4 business days in other cities across Pakistan